Administrative Clerk (Port Louis)

About LittlePearls

LittlePearls is a non-profit institution dedicated to nurturing the intellectual, emotional, and spiritual growth of children. We believe that every child is a shining pearl with unique potential waiting to be discovered. Since 2016, our mission has been to nurture bright minds and compassionate hearts through an environment rooted in excellence, creativity, care, and Islamic values.

We are now looking for passionate and dedicated educators to join our growing team.

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Job Purpose

The Administrative Clerk is responsible for ensuring the smooth day-to-day administrative operations of LittlePearls. The role involves providing excellent customer service to parents and visitors, maintaining accurate records, supporting admissions and finance processes, and assisting the school management team in delivering a high standard of service.

Key Responsibilities

Administration

• Welcome parents, visitors and stakeholders in a warm and professional manner.
• Answer telephone calls, WhatsApp messages and emails promptly.
• Maintain accurate student, staff and administrative records.
• Prepare letters, reports, certificates and other school documents.
• Manage filing systems (physical and electronic).
• Maintain confidentiality of all school information.

Admissions & Parent Relations

• Respond to enquiries regarding admissions.
• Guide parents through the admission process.
• Maintain admission records and waiting lists.
• Schedule appointments with parents when required.
• Assist with student registration and enrolment.

Finance Support

• Issue invoices and receipts.
• Record payments received.
• Follow up outstanding fees in a courteous manner.
• Assist in preparing financial reports as required.
• Maintain accurate financial records.

School Operations

• Coordinate stationery and office supplies.
• Manage incoming and outgoing correspondence.
• Assist in organising meetings, training sessions and school events.
• Support staff with administrative requirements.
• Ensure reception and office areas remain organised and welcoming.

Technology & Records

• Maintain databases and digital records.
• Prepare spreadsheets and reports using Microsoft Office.
• Assist with school management systems and online platforms.

Qualifications

• Minimum Higher School Certificate (HSC) or equivalent.
• Diploma or Certificate in Business Administration or Office Management is an advantage.

Experience

• Previous experience in an administrative or customer service role is preferred.
• Experience in a school or educational environment is an advantage.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Attention to detail and accuracy.
• Professional appearance and conduct.
• Ability to multitask and work under pressure.
• Strong interpersonal skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to learn new software quickly.

Personal Attributes

• Honest and trustworthy.
• Friendly and approachable.
• Well organised and proactive.
• Respectful and courteous.
• Able to work independently and as part of a team.
• Committed to maintaining confidentiality.
• Shares and upholds the values and ethos of LittlePearls.

Working Hours

As per the school’s operational requirements.

Why Join LittlePearls?

At LittlePearls, you’ll find:

✨A warm, family-like school culture where teachers are valued and supported.
✨ An environment inspired by Islamic principles of respect, kindness, and integrity.
✨ Opportunities to innovate and grow professionally while contributing to a greater cause.
✨ A chance to make a real difference in the lives of children, shaping both their academic success and their spiritual growth.
✨ Modern learning spaces and a holistic curriculum designed to inspire curiosity and love for knowledge.

If you are committed to education, teamwork, and inspiring young learners within an Islamic environment, we would love to welcome you aboard! 💫